Frequently Asked Questions

No. You can book directly. We will communicate with your consultant or GP as needed.

Comfortable clothing that allows movement. For shoulder or knee assessments, shorts or a vest top can be helpful.

Yes. You will receive a personalised home exercise plan.

Yes. Long-standing pain often improves significantly with the right holistic approach.

Hera Health works with WPA and Vitality for patients wishing to use private medical insurance for/towards the cost of physiotherapy.

Appointments are provided on a self-pay basis. WPA and Vitality can reimburse the cost of treatment in accordance with the terms and level of cover provided by your individual insurance policy.

Hera Health has chosen to work with WPA and Vitality because their arrangements allow us to maintain our usual appointment structure and provide treatment according to individual clinical need, rather than altering appointment length or the service provided to meet insurer fee restrictions.

If you are planning to use private medical insurance, please check your individual cover and any authorisation requirements with your insurer before your appointment.